Terms of Service

1. Acceptance of Terms

By accessing and using the Croscimbul website (croscimbul.com) and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") constitute a legally binding agreement between you and Croscimbul, a company registered in England and Wales (Company No. 12345678).

2. Description of Service

Croscimbul provides digital innovation services including but not limited to:

• Digital consulting and strategy development
• Custom software development
• Cloud solutions and migration services
• Cybersecurity solutions
• Technical support and maintenance
• Innovation lab services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

3. User Accounts and Registration

To access certain features of our services, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You shall not:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use our services to compete with our business

5. Service Agreements and Contracts

Professional services provided by Croscimbul are governed by separate service agreements. These Terms supplement but do not replace specific project contracts or statements of work.

All professional services are subject to:

• Written agreements outlining scope, deliverables, and timelines
• Payment terms as specified in individual contracts
• Intellectual property provisions
• Confidentiality agreements

6. Payment Terms

Payment terms for services will be specified in individual service agreements. General payment principles include:

• Invoices are typically due within 30 days of issue
• Late payments may incur interest charges
• Disputed invoices must be raised within 30 days
• We reserve the right to suspend services for overdue payments
• All fees are exclusive of applicable taxes

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content on our website and in our services, including but not limited to text, graphics, logos, software, and methodologies, is the property of Croscimbul and is protected by copyright and other intellectual property laws.

7.2 Client Intellectual Property

We respect your intellectual property rights. Any materials you provide remain your property, and we will use them only as necessary to provide our services.

7.3 Work Product

Ownership of work product created during our engagement will be specified in individual service agreements.

8. Confidentiality

We understand the sensitive nature of business information and are committed to maintaining confidentiality. We will:

• Treat all client information as confidential
• Use information only for the purpose of providing services
• Implement appropriate security measures
• Not disclose information to third parties without consent
• Return or destroy confidential information upon request

9. Data Protection and Privacy

We are committed to protecting your privacy and personal data in accordance with the UK GDPR and Data Protection Act 2018. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

10. Disclaimers and Limitations

10.1 Service Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

10.2 Limitation of Liability

To the maximum extent permitted by law, Croscimbul shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

10.3 Maximum Liability

Our total liability for any claim arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Croscimbul and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your breach of these Terms
• Your use of our services
• Your violation of any law or third-party rights
• Any content you provide to us

12. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, war, terrorism, labor disputes, or technical failures.

13. Termination

These Terms remain in effect until terminated. We may terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms.

Upon termination:

• Your right to use our services will cease immediately
• We may delete your account and data
• Outstanding payment obligations will survive
• Confidentiality obligations will continue

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

We will make reasonable efforts to notify you of material changes through:

• Email notifications to registered users
• Prominent notices on our website
• Updates to the "Last updated" date

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and Croscimbul regarding your use of our website and services, superseding any prior agreements or understandings.

18. Contact Information

If you have any questions about these Terms of Service, please contact us: